Inovalon is seeking a Salesforce Administrator/Software Engineer to join our Sales Operations team and look for ways to leverage and improve our Salesforce platform to solve business problems for the Sales team at Inovalon. The ideal candidate will have excellent communication skills and work collaboratively alongside Sales and Sales Operations stakeholders to deliver insights through ad hoc data requests and build a suite of Dashboards and Reports.
Duties and Responsibilities:
• Work with stakeholders to groom and maintain a CRM product backlog Light Dev. work including Apex experience is needed
• Build and maintain Dashboard and Reports
• Use Declarative Salesforce functionality to build out our Salesforce CRM Manage Salesforce sandboxes across different teams for testing, updates, experiments with connected applications, etc
• Investigate data quality issues in Salesforce and across connected applications
• Partner with other teams to provide strategic insights and apply data consistencies across the organization
• Strategically build account hierarchies
• Leverage your Salesforce knowledge to adequately train employees on how to use Salesforce
• Create CRM best practices Maintain and own responsibility for a Salesforce driven organization
Skills
Previous experience working with Sales Cloud and a Sales Force Certification is required
Deep knowledge and understanding of the Salesforce platform and light experience with light development a plus.
Experience working with various departments and teams to build Dashboard and Reports
Experience working with programmers to determine the best solutions and when to use Declarative vs Programmatic Solutions
Basic knowledge and understanding of SQL and Salesforce Metadata Use of a repository to track declarative changes
Exposure to multiple clouds and CPQ a plus
Strong communication skills and team player mindset are a must
Education
Bachelor’s degree in Business Management, Finance, Operations, Technology or equivalent experience; and
MBA a plus.
Location: Tampa, FL
Pay Rate: $29 -$32.81/hour
Contract: ~6 months
Health, dental, vision, 401k
Physical Demands and Work Environment:
Sedentary work (i.e. sitting for long periods of time);
Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
Subject to inside environmental conditions; and
Travel for this position will include less than 5% locally usually for training purposes.
